Privacy Policy

At Hydration Essentials, your privacy and security are extremely important to us. We are committed to protecting your personal information and ensuring that your experience with our website and products, from sleek travel mugs to ceramic teapots, is both safe and enjoyable. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to safeguard it.

Information We Collect
When you browse or shop on our site, we collect several types of personal information to ensure the best shopping experience possible:

• Personal Data: This includes your name, email address, shipping address, billing information, and payment details. We collect this information when you make a purchase or create an account with us.
• Non-Personal Data: We may also collect information like your IP address, browser type, device information, and how you interact with our site. This helps us improve the functionality of our website and provide a better user experience.
• Cookies: We use cookies to enhance your browsing experience, making it easier for you to navigate our site and find the products you need, whether it’s a whistling kettle or a plastic cold water pitcher. Cookies allow us to store items in your cart, remember your preferences, and tailor the site to your interests.

How We Use Your Information
We use the information we collect to provide you with the best possible shopping experience, including:

• Processing Orders: Your personal information is used to fulfill your orders, process payments, and arrange shipping.
• Customer Service: If you contact us via email at [email protected], we may use your information to provide assistance, answer questions, and resolve any issues you might have.
• Marketing and Promotions: Occasionally, we may send you promotional emails about new products, exclusive offers, or updates to our product line, such as the latest travel mugs or retro electric kettles. You can opt out of these emails at any time by clicking “unsubscribe” in the email.
• Improving Our Services: We use analytics data to enhance your experience, improving our product offerings, site layout, and overall service.

How We Protect Your Information
We are committed to safeguarding your personal information. We employ a variety of security measures, including encryption and secure servers, to protect your data from unauthorized access. Only authorized personnel have access to sensitive information, and we regularly review our practices to ensure your data remains secure.

Third-Party Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except for the following circumstances:

• Service Providers: We may share information with trusted third-party partners who help us process payments, ship products, and perform other essential business functions. These providers are bound by confidentiality agreements and can only use your information as necessary to perform their services.
• Legal Requirements: We may disclose your information if required by law or if we believe that such disclosure is necessary to protect our rights or comply with a judicial proceeding, court order, or legal process.

Your Rights
You have the right to access, correct, or delete your personal information at any time. To make changes to your data, unsubscribe from marketing communications, or request that your information be removed from our systems, simply contact us at [email protected].

We are committed to transparency and will notify you of any significant changes to this policy. Your trust is important to us, and we value your continued confidence in Hydration Essentials.