Terms of Service

Welcome to Hydration Essentials, where we provide you with top-quality hydration products, from plastic cold water pitchers to elegant ceramic teapots and retro electric kettles. By using our website and services, you agree to the following terms and conditions, which govern your access to and use of our products and services.

Acceptance of Terms
By accessing and using our website, placing an order, or engaging with our services, you agree to these Terms of Service. Please read them carefully before proceeding. If you do not agree with any part of these terms, we advise you not to use our site or services.

Products and Pricing
We strive to provide accurate information about all the products we offer, including travel mugs, whistling kettles, and more. However, product descriptions, prices, and availability are subject to change without notice. We reserve the right to modify or discontinue any product at any time.

All prices are listed in USD, and we make every effort to ensure the pricing is accurate. In the event of an error, we reserve the right to correct it and notify you before processing your order.

Shipping and Delivery
We offer free shipping on all orders over $56.99, while orders under this amount will incur a flat rate of $5.99 for shipping. For more information, please refer to our Shipping Policy. Delivery times are estimates and may vary depending on your location and other factors.

Payment and Billing
By placing an order with Hydration Essentials, you agree to provide accurate payment and billing information. We accept various payment methods and ensure that your financial details are processed securely.

Returns and Exchanges
We want you to be fully satisfied with your purchase. If for any reason you’re not happy, please refer to our Returns Policy for details on how to return or exchange your item. Items must be returned in their original condition within 30 days of receipt.

Intellectual Property
All content on our website, including images, product descriptions, and graphics, is the property of Hydration Essentials. You may not use, reproduce, or distribute any content without our express written consent.

Limitation of Liability
Hydration Essentials is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our products or services. This includes but is not limited to damages for loss of profits, data, or other intangible losses.

Contact Information
For any questions regarding these terms, please contact us at [email protected].